240 Things to Know About Customer Relationship Management (CRM) Systems

This resourceful book offers comprehensive explanations of the various terms and definitions in the realm of Customer Relationship Management (CRM) systems. Whether you're an experienced CRM user or a beginner, this glossary-type book covers all the essential concepts in CRM that you need to know.

The book is designed to be an easy-to-reference source of information, providing concise definitions of different CRM terminologies that might be unfamiliar to you. From the most common CRM systems and features to the different types of customer interactions, this book provides an in-depth understanding of the critical components involved in CRM management.

If you're looking to expand your knowledge about CRM systems or just want to understand the language better, this book will serve as a reliable and valuable companion. It is an essential resource for anyone looking to enhance their CRM skills and navigate the ever-changing world of CRM systems.