We want to ensure complete satisfaction with every purchase. However, please note that due to the nature of digital products, refunds or returns are not available for eBook purchases. Please carefully review our refund policy before making a purchase.
eBook Refund Policy
Once an eBook has been purchased and the download link has been provided or the eBook has been accessed, it is considered a final sale. As such, refunds or returns cannot be processed for any eBook purchases.
Previews and Descriptions
To assist in making an informed decision before purchasing an eBook, we provide detailed descriptions. Customers are encouraged to thoroughly review this information to ensure the eBook meets their requirements before completing a purchase.
We strive to provide the best user experience possible. If customers encounter any technical issues or have difficulty accessing their purchased eBook, they should contact our customer support team at [email protected]. We will be happy to assist and promptly resolve any technical problems.
Damaged or Defective eBooks
In the unlikely event that customers receive a damaged or defective eBook, they should contact our customer support team within a day of purchase at [email protected]. We will review the issue and provide a resolution, which may include replacing the eBook or issuing a store credit.
If customers suspect unauthorized access to their eBook or discover any irregularities with their purchase, they should contact us immediately at [email protected]. We will investigate the matter and take appropriate action to protect their interests.
Changes to Refund Policy
We reserve the right to modify or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Customers are encouraged to review this policy periodically.
By making a purchase on our website, customers acknowledge that they have read, understood, and agreed to the terms and conditions of this refund policy.
If there are any questions or concerns regarding our refund policy, customers may contact us. We are here to assist and provide further clarification.
Pulz Solutions DMCC
Office 2502, Saba Tower 1
Jumeirah Lake Towers
Dubai, United Arab Emirates
Mail: [email protected]